Medical Answering Services
AnswerMed is a 24/7/365 medical answering service (MAS) for hospitals, physicians, and other healthcare-related fields or practices. We provide numerous solutions to provide a full-service product depending on what your needs are.
Countless medical professionals have chosen AnswerMed for their after-hours patient communications needs. The obvious choice for your medical practice is AnswerMed! We offer same-day set-up for any size practice. Our MAS Services are some of the best in the business. We can have you set up and on service one hour after receiving your paperwork.
We aim to provide medical answering services that are tailored to the needs and preferences of each provider. Our company provides hospitals and physicians with high-quality service. Should you have other questions about our services, rates, or anything else, don’t hesitate to give us a call or send us an email. Our responsive staff will get back to you as soon as possible.
HIPAA Compliant Medical Answering Service
The Health Insurance Portability and Accountability Act, or HIPAA, is designed to protect patients’ medical and health information. That is why at AnswerMed, we remain HIPAA Compliant in our Medical Answering Service and Call Center Services.
HIPAA is a five-section guideline of laws to follow as standards for data privacy and security provisions. Although all sections are important, the second section, “Title II,” is typically the most referenced guideline. This obliges the Department and Health and Human Services to standardize the way medical data is processed and how organizations create safe access to patient’s health data electronically. For that reason, we ensure every conversation is compliant with active regulations.
We understand the importance of patient confidentiality, which is why our services and solutions go through rigorous testing to ensure we exceed HIPAA and HITECH (Health Information Technology for Economic and Clinical Health) standards. We can also assure you that it easy to safely and securely communicate with our staff with our mobile app.
Every employee goes through HIPAA and HITECH training every six months to ensure they are up-to-date on all compliance matters.