Fully HIPAA and HITECH Compliant Services
Practical HIPAA and HITECH compliant telephone answering services, competitive rates, and skilled professionals are what we promise. Our team aims to assist physicians and medical institutions with their day-to-day activities by offering cost-effective medical messaging solutions. If you want to have organized messages without having to pay for a receptionist, our telephone answering services are what you’re looking for.
Our scripted dispatching ensures the right message is sent to the right person, in the right manner, at the right time. Every provider can have different and multiple contact preferences, schedules, and devices.
Sharing call with other groups? Not an issue! We are able to contact providers that are utilizing other services, all we need is the contact information for the providers that cover you.
With customized message templates and scripted dispatching, our trained operators will obtain information from your callers and relay that information to your on-call personnel or other office staff. Custom scripts created based on your needs are designed during the set-up process to ensure our operators obtain the exact information you need from each and every caller. With our incredible programming team, your scripts can be updated quickly and efficiently as your office evolves and maintains different needs.
- Medically-Trained Professional Operators
- Customized Greetings
- Tailored Scripts & Templates
- Messages Records
- Multiple Message Delivery Options